Privacy Policy
Effective Date: January 10, 2026
Overview
This Privacy Policy applies to the collection, use, sharing, and protection of personal information when you access and use modearo.com. By using this service, you agree to this Privacy Policy and our Terms of Service.
Information We Collect
We may collect the following types of information:
Account and Order Information: Name, email, shipping address, order details, after-sales communication.
Payment Information: Payment status and transaction identifiers (we do not store full card numbers).
Device and Usage Information: IP address, browser type, accessed pages, access times, device identifiers.
Cookies and Similar Technologies: Used for login, shopping cart, preferences, and statistical analysis.
How We Use the Information
We use the information for:
Processing orders, delivery, and after-sales services.
Providing customer support and communication.
Preventing fraud, enhancing security, and ensuring compliance.
Operational analysis and improving the experience.
Sending notifications related to orders. Marketing information requires subscription (you can unsubscribe at any time).
Cookies Policy
You can manage or disable cookies in your browser settings. If disabled, some features (such as shopping cart/login) may not function properly.
Cookies and Third-Party Analytics
We use third-party analytics tools (such as Google Analytics, Meta Pixel) to analyze website traffic and user behavior. You can control whether to accept cookies through your browser settings and opt out of ad tracking. We do not sell or share your personal information with unrelated third parties. If you do not want us to use cookies to track your behavior, you can disable cookies in your browser settings. You can also opt-out of ad targeting through Google Analytics or Meta Pixel via the opt-out links.
GDPR and COPPA Compliance
To comply with the European General Data Protection Regulation (GDPR), we ensure users have the right to access, correct, and delete their personal data, and we only process personal data when necessary.
Legal Basis for Data Processing: We process your personal data based on the following legal grounds:
Contract Fulfillment: We need your data to fulfill our contract with you, such as order processing, delivery, and after-sales services.
Legitimate Interest: We process data for legitimate interests, including fraud prevention, improving security, and enhancing services.
Consent: If you subscribe to marketing information, you have consented to us using your data for marketing purposes.
Your Rights
Access Rights: You have the right to request a copy of your personal data and see how we process it.
Correction Rights: You have the right to request corrections to any inaccurate personal data.
Deletion Rights (Right to be Forgotten): You have the right to request the deletion of your personal data unless we need to retain it for legal reasons.
Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format, or to transfer it to another data controller.
Data Retention Limitations: We will only store your data for as long as necessary to fulfill the purpose of collection, or as required by law.
Data Protection Officer (DPO): If you have any concerns about data protection, you can contact info@modearo.com.
COPPA Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA), which protects the personal privacy of children under 13.
Children’s Privacy Statement: This service is not intended for children under 13, and we do not intentionally collect their personal information. If we discover that we have unintentionally collected personal information from children under 13, we will delete that data immediately.
Parental Consent: If we need to collect personal information from children under 13, we will process it only after obtaining parental or guardian consent.
Information Sharing
We may share necessary information in the following cases:
With fulfillment and logistics service providers (carriers) for delivery purposes.
With payment processors for payment processing.
With technical service providers for website hosting, data analysis, and customer service.
When required by law or to protect our and users’ safety and rights.
Data Retention
We will only store your personal information for the duration necessary to fulfill the purposes outlined in this policy, or as required by law.
Data Security
We implement reasonable technical and managerial measures to protect your information. However, internet transmission and electronic storage cannot guarantee absolute security.
Children’s Privacy
This service is not intended for children under 13. We do not intentionally collect personal information from them. If we discover such information, please contact us for deletion.
Your Rights
You may request access to, correction of, or deletion of your personal information (except where we need to retain data for legal or business purposes), and you may unsubscribe from marketing communications at any time.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page, and when necessary, users will be notified via in-site prompts or email.
Contact Us
For assistance, please visit our Contact Us page.
Phone: +1 (235) 202-2434
Email: info@modearo.com
Customer Support Hours: 24/7 year-round
We typically respond to inquiries within 24–48 hours and are committed to resolving your issues promptly. Even outside business hours, our customer service team will follow up quickly to ensure you receive full support.
For urgent issues or quick responses, feel free to contact us, and we will prioritize your request.